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BulDock Warranty Registration

Please, register your product to receive full warranty offered by BulDock.
This process allows BulDock to ensure the quality of your installation and to avoid any problems that could affect the implementation of the guarantee and your complete satisfaction BulDock products. 

LIMITED LIABILITY AND WARRANTY POLICY FOR GENERAL PRODUCTS OF BULDOCK USA LLC
  • CUBE H40
  • CUBE H27 
  • V-CUBE H40 – Flat
  • V-CUBE H27 – Flat
  • Pile Guiding Cube H40
  • Connecting Pin TFP
  • Half Pin
  • Sliding Nut 
  • Nut 
  • Spacer 
  • Lug Connector

 

1. GENERAL TERMS AND PROVISIONS

The modular pontoon systems and accessories supplied under this warranty are manufactured of the highest quality materials and are guaranteed by BulDock USA LLC – the manufacturer, for the original purchaser, against defects in materials, as specified in this limited warranty, occurring as a result of the manufacturing process, over a specified period of time, under normal use and service, subject to the conditions contained in this 10-year limited warranty for HDPE products.

2. TERMS AND CONDITIONS

BulDock’s Warranty is fully subject to the conditions set out below, which are an integral part of it.

  1. / To guarantee warranty coverage, the buyer must assemble the platform configuration in accordance with the rules and standards described in the BulDock User Manual, which is available on BulDock’s website under the following link: https://buldock.com/wp-content/uploads/2020/01/User-Manual-BulDock.pdf
  2. / BulDock’s Warranty applies to products which are used solely for their intended purpose as modular float-ing dock systems.
  3. / BulDock’s Warranty does not apply when a defect or damage to the product is resulting from the inappropriate use or reckless operation of the products by customers, distributors or third parties.
  4. / BulDock’s Warranty does not extend or apply to normal wear and tear; any product damaged by accident, fire, flood or unforeseen act; not valid in extreme meteorological conditions, such as hurricanes, storms, wind speed more than 90 km/h, wave height more than 1m / 3ft.; damage caused by freezing, ice or glass, sharp objects such as stones; damages caused by corosion; all products repaired or modified or after attempting to be repaired or modified by a person other than an authorized representative or associated with the installation of BulDock products.
  5. / BulDock’s Warranty sets forth herein supersedes all other warranties, express or implied, including, without limitation, any warranties of fitness for a particular purpose and are the sole and exclusive remedy for the original purchasers of BulDock products.
  6. / Under no circumstances is BulDock responsible for special, incidental or consequential damages (including, without limitation, lost revenues and profits, even if granted notice of the possibility of such damages) suffered or incurred by the buyer as a result of or in connection with using BulDock’s products.
3. WARRANTY COVERAGE
  1. / This warranty policy covers any defect, such as cracks, breakage and leaks caused by defects in the product’s material, considering the dock was assembled according to the BulDock User Manual and used in normal environmental and meteorological conditions (sea, lake, river, all with wave height of less than 1m / 3ft, wind speed less than 90 km/h) BulDock’s products can withstand severe climate conditions without being damaged. However, if your dock should be exposed to conditions outside the scope described in this document, you must contact BulDock office directly for more information regarding the warranty’s implementation.
  2. / This warranty policy does not cover damages to BulDock’s products caused by improper installation; use inconsistent with BulDocks’s instructions and product specifications; vandalism; severe weather and natural disasters; impact by watercrafts, ice, falling trees, floating debris, and other foreign objects; animals or aquatic life; unauthorized product modification and attachment; and improper repair.
  3. / This warranty policy does not cover normal wear and tear, cuts or scratches, or damage caused by im-pacts, accidents or waterborne debris.
  4. / This warranty policy applies only to original purchasers of products from an authorized BulDock distributor or dealer, or from BulDock USA LLC’s central office directly. This warranty cannot be transferred to anyone who subsequently purchases products from the original buyer or any subsequent buyer. e / This warranty policy is applicable only to products purchased after January 1, 2020.
4. EXPIRY DATE

10 years from the date of purchase from an authorized distributor or dealer of BulDock USA LLC, or directly from BulDock USA LLC’s central office.

5. WARRANTY APPLICATION

If your BulDock product is defective, we will repair it, or at our choice, will replace it. If we decide to repair your product, we may use new or rebuilt spare parts or a new or refurbished product of the same or equivalent design. For this warranty policy to apply, the Buyer must prove BulDock’s products were assembled following BulDock’s configuration, installation and care instructions carefully. This warranty does not apply to products that have been stored, assembled or installed outside of the rules and standards described in the BulDock User Manual, used inappropriately, abused, misused or altered. This warranty does not cover incidental or consequential damage appearing after the replacement or repairing.

6. LIMITATIONS

BulDock USA LLC will not pay or be held responsible for: injuries, loss of time, inconveniences, loss of your BulDock product or damage to property caused by your BulDock product, any special, incidental or consequential damages or any damage resulting from inappropriate use or modification of your BulDock product.

7. CLAIMS
  1. / If your BulDock product is damaged within the applicable warranty period under this policy, the Original Buyer must submit a written claim directly to BulDock USA LLC’s central office at office@BulDock.com or utilizing the online warranty claim form under the link https://buldock.com/buldock-warranty-registration/ .
  2. / The Original Buyer can also submit a written claim form directly to their local Dealer or Distributor. 

Claims must identify the defective product(s), describe the defect(s) claimed, and include copies of dated proof of purchase/receipt from an authorized BulDock’s distributor or dealer, or BulDock USA LLC’s central office.

  1. / Upon receipt of a complete and accurately filled warranty claim form, and upon establishing sufficient evidence of a defective product, BulDock will, in its sole discretion, repair or replace the defective products within a reasonable time after receipt of the notification, sending at the expense of the Buyer, repaired and/or replaced products of the item. “Repair” may be limited to providing the Buyer with a repair kit.

The costs associated with repairing the damaged products and installing repaired and/or replaced products are at the expense of the Buyer.

8. ADDITIONAL PROVISIONS

a / BulDock USA LLC reserves the right to unilaterally change the warranty rights and obligations of the parties for certain products in the necessary cases, as well as changes to the content of warranty claim form, respecting the principle of good faith between the parties.

b/ In cases where there is a dispute regarding the application of the aforementioned warranty, each of the parties should seek an amicable solution. In the absence of such solution, both parties agreed that the legislation in the Republic of Bulgaria will be applied in resolving their dispute and the competent court is that of the Republic of Bulgaria.

This warranty is the only warranty that is given for BulDock products, and it defines all of the company’s responsibilities with respect to your BulDock product. There are no other express warranties.

  1. IMPORTANT NOTICE

Although BulDock products are designed to require minimal maintenance, it is essential that the Distributor or the Buyer perform certain tasks for the warranty to remain valid:

  1. a) Annually inspect the cubes, connecting pins, bolts, and nuts to ensure they are securely fastened.
  2. b) Regularly check the anchoring accessories to confirm they are functioning correctly, not placing undue stress on the dock or its anchor points, and are in good working condition.”

LIMITED LIABILITY AND WARRANTY POLICY FOR JET SLIDER AND BOAT SLIDER PLATFORMS OF BULDOCK USA LLC.

 

This includes, but is not restricted to, the following JETSLIDE components: the Jetslide unit, breathing valve, and sealing plugs.

  • Jet Slider 350
  • Jet Slider 400
  • Jet Slider Twin 450
  • Boat Slider 550
  • Boat Slider 650
  • Boat Slider 850
  • Boat Slider 1050
1. GENERAL PROVISIONS

The Jet Slider 350, 400, Twin 450, and Boat Slider 550, 650, 850, 1050 and their accessories supplied under this warranty are manufactured of the highest quality materials and are guaranteed by BulDock USA LLC – the manufacturer, for the original purchaser, against defects in materials, as specified in this limited warranty, occurring as a result of the manufacturing process, over a specified period of time, under normal use and service, subject to the conditions contained in this 2-year limited warranty.

2. TERMS AND CONDITIONS

BulDock’s Warranty is fully subject to the conditions set out below, which are an integral part of it.

  1. / To guarantee warranty coverage, the buyer must assemble the platform configuration in accordance with the rules and standards described in the BulDock User Manual, which is available on BulDock’s website under the following link: https://buldock.com/wp-content/uploads/2020/01/User-Manual-BulDock.pdf
  2. / The assembly of the The Jet Slider 350, 400, Twin 450, and Boat Slider 550, 650, 850, 1050 systems must be carried in accordance with the procedures and standards described in the BulDock User Manual.
  3. / BulDock’s Warranty applies to products which are solely used for their intended purpose as modular dry docking system for boats, jetski and personal watercrafts of up to 500 kg.
  4. / BulDock’s Warranty does not apply when a defect or damage to the product is resulting from the inappro-priate use or reckless operation of the products by customers, distributors or third parties.
  5. / BulDock’s Warranty does not extend or apply to normal wear and tear; any product damaged by accident, fire, flood or unforeseen act; damage caused by freezing, ice or glass, sharp objects such as stones; all products repaired or modified or after attempting to be repaired or modified by a person other than an authorized representative or associated with the installation of BulDock products.
  6. / The BulDock warranties set forth herein supersede all other warranties, express or implied, including, with-out limitation, any warranties of fitness for a particular purpose and are the sole and exclusive remedy for the original purchasers of BulDock products.
  7. / Under no circumstances is BulDock responsible for special, incidental or consequential damages (includ-ing, without limitation, lost revenues and profits, even if granted notice of the possibility of such damages) suffered or incurred by the buyer as a result of or in connection with using BulDock’s products.
3. WARRANTY COVERAGE
  1. / This warranty policy covers any defect, such as cracks, breakage and leaks caused by defects in the ma-terial of Jet Slider 350, 400, Twin 450 and Boat Slider 550, 650, 850, 1050, considering the platform was assembled according to the BulDock User Manual, used in normal environmental and meteorological conditions (sea, lake, river, all with wave height of less than 1m / 3ft. and for watercrafts of maximum 500kg).

BulDock’s products can withstand severe climate conditions without being damaged.

However, if your dock should be exposed to conditions outside the scope described in this document, you must contact BulDock office directly for more information regarding the warranty’s implementation.

  1. / This warranty policy does not cover damages to BulDock’s products caused by improper installation; use inconsistent with BulDocks’s instructions and product specifications; vandalism; severe weather and natural disasters; impact by watercrafts, ice, falling trees, floating debris, and other foreign objects; animals or aquatic life; unauthorized product modification and attachment; and improper repair.
  2. / This warranty does not cover normal wear and tear, cuts or scratches, or damage caused by impacts, accidents, waterborne debris and/or corrosion.
  3. / This warranty policy applies only to original purchasers of products from an authorized BulDock distributor or dealer, or from BulDock USA LLC’s central office directly. This warranty cannot be transferred to anyone who subsequently purchases products from the original buyer or any subsequent buyer.
  4. / This warranty policy is applicable only to Jet Slider 350, 400, Twin 450, and Boat Slider 550, 650, 850, 1050 modules purchased after January 1, 2019.
4. EXPIRY DATE

2 years from the date of purchase from an authorized distributor or dealer of BulDock USA LLC, or directly from BulDock USA LLC’s central office. This warranty diminishes over time and will be applicable at the following percentage rates:

0-6 months – 100%

6-12 months -100%

12 – 18 months – 70%

18 – 24 months – 50%

over 24 months – 0%

 

5. WARRANTY APPLICATION

If your BulDock product is defective, we will repair it, or at our choice, will replace it. If we decide to repair your product, we may use new or rebuilt spare parts or a new or refurbished product of the same or equivalent design. For this warranty policy to apply, the Buyer must prove BulDock’s products were assembled following BulDock’s configuration, installation and care instructions carefully. This warranty does not apply to products that have been stored, assembled or installed outside of the rules and standards described in the BulDock User Manual, used inappropriately, abused, misused or altered. This warranty does not cover incidental or consequential damage appearing after the replacement or repairing.

6. LIMITATIONS

BulDock USA LLC will not pay or be held responsible for: injuries, loss of time, inconveniences, loss of your BulDock product or damage to property caused by your BulDock product, any special, incidental or consequential damages or any damage resulting from inappropriate use or modification of your BulDock product.

7. CLAIMS
  1. / If your BulDock product is damaged within the applicable warranty period under this policy, the Original Buyer must submit a written claim directly to BulDock USA LLC’s central office at office@BulDock.com or utilizing the online claim form under the link https://buldock.com/buldock-warranty-registration/. The Original Buyer can also submit a written claim form directly to their local Dealer or Distributor. Claims must identify the defective product(s), describe the defect(s) claimed, and include copies of dated proof of purchase/receipt from an authorized BulDock’s distributor or dealer, or BulDock USA LLC’s central office.
  2. / Upon receipt of a complete and accurately filled warranty claim form, and upon establishing sufficient evidence of a defective product, BulDock will, in its sole discretion, repair or replace the defective products within a reasonable time after receipt of the notification, sending at the expense of the Buyer, repaired and/or replaced products of the item. “Repair” may be limited to providing the Buyer with a repair kit.

The costs associated with repairing the damaged products and installing repaired and/or replaced products are at the expense of the Buyer.

8. ADDITIONAL PROVISIONS
  1. / BulDock USA LLC reserves the right to unilaterally change the warranty rights and obligations of the parties for certain products in the necessary cases, as well as changes to the content of warranty claim form, respecting the principle of good faith between the parties.
  2. / In cases where there is a dispute regarding the application of the aforementioned warranty, each of the parties should seek an amicable solution. In the absence of such solution, both parties agreed that the legislation in the Republic of Bulgaria will be applied in resolving their dispute and the competent court is that of the Republic of Bulgaria.

This warranty is the only warranty that is given for BulDock products, and it defines all of the company’s responsibilities with respect to your BulDock product. There are no other express warranties.

LIMITED LIABILITY AND WARRANTY FOR ADDITIONAL PRODUCTS ACCESSORIES OF BUL-DOCK LTD.

  • V-CUBE H40 – Roller • V-CUBE H27 – Roller 
  • V-CUBE H25 – Roller 
  • Connecting Pin with Top-Up Ring 
  • Connecting Pin with Stud 
  • Inox Cleat 
  • Connecting Pin with Inox Cleat – Strong 
  • Connecting Pin with Inox Cleat – Stylish 
  • HDPE Cleat 
  • Single Fender
  • Double Fender
  • Inox Ladder 
  • Handrail Bar 
  • Handrail 50cm 
  • Handrail 190cm 
  • Pin with Umbrella Holder 
  • Double Layer Connector 
  • Double Layer Connector v. 2
  • Winch Stand Assembly
  • Roller
  • Anchoring Ring 
  • Anchoring Pin
  • Helix Eco Anchors
  • Connecting Adaptor 
  • Mooring Arm Bracket 
  • Wall Plate 
  • Galvanized Pile Bracket 
  • Pile Pontoon Adaptor 
  • Wall Bracket Adaptor Set
1. GENERAL TERMS AND PROVISIONS

All the fore-mentioned products and accessories supplied under this warranty are manufactured of the highest quality materials and are guaranteed by BulDock USA LLC – the manufacturer, for the original purchaser, against defects in materials, as specified in this limited warranty, occurring as a result of the manufacturing process, over a specified period of time, under normal use and service, subject to the conditions contained in this 2-year limited warranty.

2. TERMS AND CONDITIONS

BulDock’s Warranty is fully subject to the conditions set out below, which are integral part of it. 

a/ To guarantee warranty coverage, the buyer must use all the fore-mentioned products and accessories in accordance with the rules and standards described in the BulDock User Manual, which is available on Bul-Dock’s website under the following link: https://buldock.com/wp-content/uploads/2020/01/User-Manual-BulDock.pdf

  1. / BulDock’s Warranty does not apply when a defect or damage to the product is resulting from the inappro-priate use or reckless operation of the products by customers, distributors or third parties.
  2. / BulDock’s Warranty does not extend or apply to normal wear and tear; any product damaged by accident, fire, flood or unforeseen act; damage caused by freezing, ice or glass, sharp objects such as stones; damages caused by corrosion; all products repaired or modified or after attempting to be repaired or modified by a person other than an authorized representative or associated with the installation of BulDock products.
  3. / BulDock’s Warranty sets forth herein supersedes all other warranties, express or implied, including, without limitation, any warranties of fitness for a particular purpose and are the sole and exclusive remedy for the original purchasers of BulDock products.
  4. / Under no circumstances is BulDock responsible for special, incidental or consequential damages (includ-ing, without limitation, lost revenues and profits, even if granted notice of the possibility of such damages) suffered or incurred by the buyer as a result of or in connection with using BulDock’s products.
3. WARRANTY COVERAGE
  1. / This warranty policy covers any defect, such as cracks, breakage and leaks caused by defects in the product’s material, considering the accessories are configured according to the BulDock User Manual and used in normal environmental and meteorological conditions (sea, lake, river, all with wave height of less than 1m / 3ft). Bul-Dock’s products can withstand severe climate conditions without being damaged. However, if your product should be exposed to conditions outside the scope described in this document, you must contact BulDock office directly for more information regarding the warranty’s implementation.
  2. / This warranty policy does not cover damages to BulDock’s products caused by improper installation; use inconsistent with BulDocks’s instructions and product specifications; vandalism; severe weather and natural disasters; impact by watercrafts, ice, falling trees, floating debris, and other foreign objects; animals or aquatic life; unauthorized product modification and attachment; and improper repair.
  3. / This warranty policy does not cover normal wear and tear, cuts or scratches, or damage caused by im-pacts, accidents, waterborne debris and/or corrosion.
  4. / This warranty policy applies only to original purchasers of accessories from an authorized BulDock distrib-utor or dealer, or from BulDock USA LLC’s central office directly.

This warranty cannot be transferred to anyone who subsequently purchases products from the original buyer or any subsequent buyer. e / This warranty policy is applicable only to products purchased after January 1, 2020.

4. EXPIRY DATE

2 years from the date of purchase from an authorized distributor or dealer of BulDock USA LLC, or directly from BulDock USA LLC’s central office.

5. WARRANTY APPLICATION

If your product and accessory is defective, we will repair it, or at our choice, will replace it. If we decide to repair your product, we may use new or rebuilt spare parts or a new or refurbished product of the same or equivalent design. For this warranty policy to apply, the Buyer must prove BulDock’s products were assembled following BulDock’s configuration, installation and care instructions carefully. This warranty does not apply to products that have been stored, assembled or installed outside of the rules and standards described in the BulDock User Manual, used inappropriately, abused, misused or altered. This warranty does not cover incidental or consequential damage appearing after the replacement or repairing.

6. LIMITATIONS

BulDock USA LLC will not pay or be held responsible for: injuries, loss of time, inconveniences, loss of your BulDock product or damage to property caused by your BulDock product, any special, incidental or consequential damages or any damage resulting from inappropriate use or modification of your BulDock product.

7. CLAIMS
  1. / If your BulDock product is damaged within the applicable warranty period under this policy, the Original Buyer must submit a written claim directly to BulDock USA LLC’s central office at office@BulDock.com or utilizing 

the online warranty claim form under the link https://buldock.com/buldock-warranty-registration/ The Original Buyer can also submit a written claim form directly to their local Dealer or Distributor.

Claims must identify the defective product(s), describe the defect(s) claimed, and include copies of dated proof of purchase/receipt from an authorized BulDock’s distributor or dealer, or BulDock USA LLC’s central office.

  1. / Upon receipt of a complete and accurately filled warranty claim form, and upon establishing sufficient evidence of a defective product, BulDock will, in its sole discretion, repair or replace the defective products within a reasonable time after receipt of the notification, sending at the expense of the Buyer, repaired and / or replaced products of the item. “Repair” may be limited to providing the Buyer with a repair kit.

The costs associated with repairing the damaged products and installing repaired and/or replaced products are at the expense of the Buyer.

8. ADDITIONAL PROVISIONS
  1. / BulDock USA LLC reserves the right to unilaterally change the warranty rights and obligations of the parties for certain products in the necessary cases, as well as changes to the content of warranty claim form, respecting the principle of good faith between the parties.
  2. / In cases where there is a dispute regarding the application of the aforementioned warranty, each of the parties should seek an amicable solution. In the absence of such solution, both parties agreed that the legislation in the Republic of Bulgaria will be applied in resolving their dispute and the competent court is that of the Republic of Bulgaria.

This warranty is the only warranty that is given for BulDock products, and it defines all of the company’s responsibilities with respect to your BulDock product. There are no other express warranties.

Start your Warranty Claim

To activate the warranty, please include photos of the BulDock products installed.

Please, send us photos displaying various angles of your product installation, including the anchorage.

If you have an installation with Jet Slider 350, 400 or Small Boats Platform 550 & 650, you should also send at least one photo with the jet/boat on the Jet Slider 350, 400 or Small Boats Platform 550 & 650 and another photo without the jet/boat on the Jet Slider 350, 400 or Small Boats Platform 550 & 650.

We also require a photo that clearly shows that the back of the jet/boat is out of the water when it is on the Jet Slider 350, 400 or Small Boats Platform 550 & 650.